The problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.
Seth GodinRead
Personalizatio n wasn't supposed to be a cleverly veiled way to chase prospects around the web, showing them the same spammy ad for the same lame stuff as everyone else sees. No, it is a chance to differentiate at a human scale, to use behavior as the most important clue about what people want and more important, what they need.
Interpretation
Personalization in marketing should focus on understanding and meeting individual needs rather than bombarding people with generic ads.
This quote by Seth Godin emphasizes the importance of true personalization in marketing, which goes beyond simply targeting consumers with repetitive advertisements. Instead, it suggests that marketers should leverage individual behavior to tailor messages and offers that resonate with the unique wants and needs of each person, thereby creating a more meaningful and effective communication strategy.
In practice
In a marketing conference, one could use this quote to illustrate the principles of effective advertising.
The problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.
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