Poor firms ignore their competitors; average firms copy their competitors; winning firms lead their competitors.
Philip KotlerRead
Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.
Interpretation
Companies focus excessively on expenses and overlook the potential losses from inaction.
Philip Kotler emphasizes that businesses often become overly concerned with the immediate costs associated with a decision while neglecting the larger picture of what could be lost by not taking action. This perspective encourages organizations to consider the long-term implications and missed opportunities that can arise from indecision or risk aversion.
In practice
In a business presentation discussing strategic investments.
Poor firms ignore their competitors; average firms copy their competitors; winning firms lead their competitors.
Marketing is becoming a battle based on information than on sales power.
The art of marketing is the art of brand building. If you arenot a brand, you are a commodity. Then price is everything and the low-cost producer is the only winner.
Marketing is a race without a finishing line
The key to branding, especially for smaller firms, is to focus on a limited number of issue areas and develop superb expertise in those areas.
Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.
The companies that survive longest are the one's that work out what they uniquely can give to the world-not just growth or money but their excellence, their respect for others, or their ability to make people happy. Some call those things a soul.
Be influenced by nothing but your clients' interests. Tell them the truth.
In business, you're trying to make a buck. God was good to me and blessed me. I made some money and started this foundation years ago, and it has grown in size. With the foundation it's a lot different, because the bottom line isn't how you can make more money or get a better return, it's helping the projects that you feel strongly about move forward.
Rules that may be easy for Wall Street are a death sentence for startups. They are easy to break accidentally and the penalty for noncompliance is severe.
Courteous treatment will make a customer a walking advertisement.
We must learn what customers really want, not what they say they want or what we think they should want.
Subscribe for the occasional hand-picked quote. No noise.