Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
Our goal is to create a quality of empathic connection that allows everyone's needs to be met.
Interpretation
What this quote means
The quote emphasizes the importance of empathic connections to satisfy everyone's needs.
In this quote, Marshall B. Rosenberg highlights the significance of establishing deep, empathic connections between individuals in order to ensure that the needs of all parties are recognized and fulfilled. This approach fosters a supportive environment where open communication and understanding can thrive, leading to healthier and more productive relationships.
Themes
EmpathyConnectionNeedsRelationshipsCommunication
In practice
Example use cases
During a team meeting, I shared this quote to encourage colleagues to listen to each other's perspectives.
More from Marshall B. Rosenberg
All quotes →Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. RosenbergRead
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
Marshall B. RosenbergRead
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. RosenbergRead
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergRead
Expressing our vulnerability can help resolve conflicts.
Marshall B. RosenbergRead
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