Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
...the most important things we need to manage can't be measured.
Interpretation
True value often lies beyond quantifiable metrics.
This quote by W. Edwards Deming emphasizes the importance of aspects in life and work that are significant yet cannot be quantified or measured. It suggests that reliance on metrics can overlook essential factors like creativity, quality, and relationships, which are crucial for effective management and decision-making.
In practice
During a business meeting, to highlight the importance of team morale over just performance metrics.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
Don't expect smart people to listen to you without proof.
Quality begins with the intent, which is fixed by management.
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
Just because you can measure everything doesn't mean that you should.
Do not struggle. Go with the flow of things, and you will find yourself at one with the mysterious unity of the Universe.
Ethical axioms are found and tested not very differently from the axioms of science. Truth is what stands the test of experience.
The sum of a man's problems come from his inability to be alone in a silent room.
Order and reason, beauty and benevolence, are characteristics and conceptions which we find solely associated with the mind of man.
Who can sleep on the night that God became man?
It is an unfortunate human failing that a full pocketbook often groans more loudly than an empty stomach.
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