The purpose of an organization is to enable ordinary humans beings to do extraordinary things.
Peter DruckerRead
Manners are the lubricating oil of an organization. It is a law of nature that two moving bodies in contact with each other create friction. This is as true for human beings as it is for inanimate objects.
Interpretation
Good manners help smooth interactions and reduce conflicts within an organization.
Peter Drucker emphasizes that just as lubrication reduces friction between mechanical parts, good manners and etiquette serve to ease interactions among people in an organization. This moral and social oil fosters better communication, collaboration, and efficiency, preventing unnecessary conflicts that may arise from misunderstandings or rudeness.
In practice
In a team meeting, I quoted Drucker to emphasize the importance of respectful communication.
The purpose of an organization is to enable ordinary humans beings to do extraordinary things.
In the Western tradition, we have focused on teaching as a skill and forgotten what Socrates knew: teaching is a gift, learning is a skill.
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
The basic economic resource - the means of production -_x000D_ _x000D_ is no longer capital, nor natural resources, nor labor._x000D_ _x000D_ It is and will be knowledge.
Unless commitment is made, there are only promises and hopes... but no plans.
The strength of the computer lies in its being a logic machine. It does precisely what it is programed to do. This makes it fast and precise. It also makes it a total moron; for logic is essentially stupid.
A country of a thousand war-chariots cannot be administered unless the ruler attends strictly to business, punctually observes his promises, is economical in expenditure, loves the people, and uses the labor of the peasantry only at the proper times of year.
Know what your people are like, and make sure they do their jobs excellently.
We will take care of every single person in our society. That is our task.
The organization cannot trust the individual; the individual must trust the organization.
The very essence of leadership is that you have to have vision. You can't blow an uncertain trumpet.
If you see your company culture as a family, you don't want to fire someone just because their short-term performance is not good. If you do, even the people on your team who are excellent performers will look at what's going on and say, 'Someday you might fire me too.' You'll lose everyone's trust.
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