Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
Keep in mind that other people's actions can never 'make' you feel any certain way. Feelings are your warning indicators.
Interpretation
Our feelings are a reflection of our own perceptions rather than someone else's actions.
In this quote, Marshall B. Rosenberg emphasizes the importance of recognizing that our emotional responses are not solely determined by the actions of others. Instead, they serve as indicators that inform us about our thoughts, values, and unmet needs. By understanding this principle, we can take responsibility for our own feelings and responses, leading to healthier interactions and communication with others.
In practice
During a workshop on emotional intelligence, this quote could be used to illustrate how to manage our reactions.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
Isn't the only hope for the planet that the industrialized civilizations collapse? Isn't it our responsibility to bring this about?
Religion must mainly be a matter of principles only. It cannot be a matter of rules. The moment it degenerates into rules, it ceases to be a religion, as it kills responsibility which is an essence of the true religious act.
i'm a slave to my emotions, to my likes, to my hatred of boredom, to most of my desires
This fear bears no analogy to any fear I knew before. This is the basest of all possible emotions, the feeling that was with us before we existed, before this building existed, before the earth existed. This is the fear that made fish crawl out onto dry land and evolve lungs, the fear that teaches us to run, the fear that makes us bury our dead.
Another person's life is that person's life. You can't take responsibility.
This idea that a book can either be about character and feeling, or about politics and idea, is just a false binary. Ideas are an expression of the feelings and the intense emotions we hold about the world.
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