Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
As NVC replaces our old patterns of defending, withdrawing or attacking in the face of judgment and criticism. We come to perceive ourselves and others, as well as our intentions and relationships, in a new light. Resistance, defensiveness, and violent reactions are minimized.
Interpretation
What this quote means
This quote highlights the transformative power of Nonviolent Communication (NVC) in improving how we perceive ourselves and our interactions with others.
Marshall B. Rosenberg emphasizes that by adopting Nonviolent Communication (NVC), individuals can break free from habitual responses like defensiveness and aggression when faced with judgment. This shift allows for a clearer understanding of oneself and others, fostering healthier relationships and minimizing negative reactions.
Themes
Nonviolent CommunicationRelationshipsPerceptionJudgmentCommunication
In practice
Example use cases
In a workshop on conflict resolution, to highlight the changes brought by NVC.
More from Marshall B. Rosenberg
All quotes →Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. RosenbergRead
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
Marshall B. RosenbergRead
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. RosenbergRead
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergRead
Expressing our vulnerability can help resolve conflicts.
Marshall B. RosenbergRead
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