Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
People work in the system. Management creates the system
Interpretation
Management is responsible for establishing the systems within which people operate.
This quote emphasizes the role of management in designing and implementing the systems that employees work within. It suggests that individual performance is heavily influenced by the structure and processes that management puts in place, highlighting the importance of effective leadership in organizational success.
In practice
In a business seminar discussing organizational structure.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
Don't expect smart people to listen to you without proof.
Quality begins with the intent, which is fixed by management.
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
Just because you can measure everything doesn't mean that you should.
Relationships are the foundation of leadership.
A country of a thousand war-chariots cannot be administered unless the ruler attends strictly to business, punctually observes his promises, is economical in expenditure, loves the people, and uses the labor of the peasantry only at the proper times of year.
I don't have to come up with the best idea. It is my job to make sure that it is always the best idea that wins.
I would rather be accused of breaking precedents than breaking promises.
People want to be on a team. They want to be part of something bigger than themselves. They want to be in a situation where they feel that they are doing something for the greater good.
The really expert riders of horses let the horse know immediately who is in control, but then they guide the horse with loose reins and very seldom use the spurs. So it was with our chief [William Rehnquist]. He guided us with loose reins and used the spurs only rarely to get us up to speed with our work.
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