Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.
Interpretation
True satisfaction comes from mutual fulfillment rather than competing against others.
This quote emphasizes the importance of empathy and mutual benefit in relationships. It suggests that winning or achieving personal satisfaction cannot be at the cost of others' well-being, and that genuine happiness emerges when we care for the needs of those around us while also taking care of ourselves.
In practice
During a team meeting, we should remember that collaboration leads to collective success.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
Parent and child may both love, but - unbeknown to the child - each party is on a different end of the axis. This is why, in adulthood, when we first long for 'love', what we mean is that we want to 'be loved' as we were once loved by a parent.
Loneliness is never more cruel than when it is felt in close propinquity with someone who has ceased to communicate.
When the scary subject of race is finally broached, kids want to talk and talk. It's very satisfying.
Don't keep a man guessing too long - he's sure to find the answer somewhere else.
Families break up when they get hints you don't intend and miss hints that you do.
Let us forgive each other - only then will we live in peace.
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