Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.
Interpretation
True satisfaction comes from mutual fulfillment rather than competing against others.
This quote emphasizes the importance of empathy and mutual benefit in relationships. It suggests that winning or achieving personal satisfaction cannot be at the cost of others' well-being, and that genuine happiness emerges when we care for the needs of those around us while also taking care of ourselves.
In practice
During a team meeting, we should remember that collaboration leads to collective success.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
It takes hundred of years sitting together in the same boat. It takes thousand of years sharing the same bed with. It calls : the predestined affinity.
I cannot love thee; thou 'rt worse than thy brother. Go, say thy prayers, child, and ask God's pardon. I doubt thy mother and I must rue that we ever reared thee!
What, my dear Lady Disdain! are you yet living? Beatrice: Is it possible disdain should die while she hath such meet food to feed it as Signior Benedick?
Frenemies are worse than enemies, and it's not just in the workplace.
Content isn't king. If I sent you to a desert island and gave you the choice of taking your friends or your movies, you'd choose your friends -- if you chose the movies, we'd call you a sociopath. Conversation is king. Content is just something to talk about.
There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are most used to giving the counterfeit yes because they've been trapped by the confirmation yes so many times. So the way you master no is understanding what really happens when somebody says 'no.' When yes is commitment, no is protection.
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