Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.
Interpretation
What this quote means
True satisfaction comes from mutual fulfillment rather than competing against others.
This quote emphasizes the importance of empathy and mutual benefit in relationships. It suggests that winning or achieving personal satisfaction cannot be at the cost of others' well-being, and that genuine happiness emerges when we care for the needs of those around us while also taking care of ourselves.
Themes
SatisfactionMutualNeedsRelationshipsEmpathy
In practice
Example use cases
During a team meeting, we should remember that collaboration leads to collective success.
More from Marshall B. Rosenberg
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In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
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All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergRead
Expressing our vulnerability can help resolve conflicts.
Marshall B. RosenbergRead
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