How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.
Margaret HeffernanRead
I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
Interpretation
What this quote means
A successful company needs physical presence and personal connections, not just an online existence.
Margaret Heffernan emphasizes the importance of building genuine, lasting relationships in business. While technology and remote work can enhance operations, they cannot replace the value of in-person interactions and a tangible community that contribute to a company's sustainability and success.
Themes
BusinessSustainabilityValueRelationshipsCompany
In practice
Example use cases
In a business conference, to highlight the importance of personal connections.
More from Margaret Heffernan
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Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
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If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.
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Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
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Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
Margaret HeffernanRead
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