Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
Interpretation
Management should prioritize quality as a responsibility that starts from the top levels of the organization.
This quote by W. Edwards Deming emphasizes that the aim of management is to ensure quality throughout the organization, and this obligation begins with the highest levels of leadership. It highlights the critical role that top executives and board members play in setting standards and making decisions that influence the overall quality of products and services, indicating that true quality management must originate in the boardroom.
In practice
In a business seminar discussing quality management practices.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
Don't expect smart people to listen to you without proof.
Quality begins with the intent, which is fixed by management.
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
Just because you can measure everything doesn't mean that you should.
I've always been a leader my whole life. I've always led. I didn't know how to do anything else.
A statesman who keeps his ear permanently glued to the ground will have neither elegance of posture nor flexibility of movement.
Only he deserves power who every day justifies it.
Over the last several days, we have heard from members of Congress who want their voices to be heard. I absolutely agree.
Strong countries and strong presidents talk to their adversaries. That's what Kennedy did with Khrushchev. That's what Reagan did with Gorbachev. That's what Nixon did with Mao. I mean think about it. Iran, Cuba, Venezuela - these countries are tiny compared to the Soviet Union. They don't pose a serious threat to us the way the Soviet Union posed a threat to us. And yet we were willing to talk to the Soviet Union at the time when they were saying we're going to wipe you off the planet.
A great man shows his greatness by the way he treats little men.
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