Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
At the core of all anger is a need that is not being fulfilled.
Interpretation
What this quote means
Anger often stems from unmet needs or desires.
This quote by Marshall B. Rosenberg suggests that underlying every expression of anger is an unfulfilled need or want. By recognizing and addressing these underlying needs, individuals can better manage their emotions and find healthier ways to communicate and resolve conflicts.
Themes
AngerNeedsEmotionsCommunicationConflict Resolution
In practice
Example use cases
During a seminar on emotional intelligence, the quote can be used to illustrate the importance of understanding our feelings.
More from Marshall B. Rosenberg
All quotes βWhether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. RosenbergRead
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
Marshall B. RosenbergRead
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. RosenbergRead
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergRead
Expressing our vulnerability can help resolve conflicts.
Marshall B. RosenbergRead
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