Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
If the other persons behavior is not in harmony with my own needs, the more I empathize with them and their needs, the more likely I am to get me own needs met.
Interpretation
What this quote means
Empathy towards others' needs can lead to fulfilling one's own needs.
This quote emphasizes the importance of understanding the behavior and needs of others in order to navigate interpersonal relationships effectively. When we empathize with others, we foster an environment where our own needs are more likely to be addressed, as this mutual understanding can create a sense of collaboration and harmony.
Themes
EmpathyNeedsRelationshipsUnderstandingCommunication
In practice
Example use cases
In a team meeting, I used this quote to highlight the value of understanding my colleagues' perspectives.
More from Marshall B. Rosenberg
All quotes →Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. RosenbergRead
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
Marshall B. RosenbergRead
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. RosenbergRead
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergRead
Expressing our vulnerability can help resolve conflicts.
Marshall B. RosenbergRead
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