Quotes on Users

Like most early enthusiasts, I always thought the way the Internet encouraged multitasking made users less vulnerable to manipulation, while simultaneously exploiting even more of our brain's capacity than before. Apparently not.

[There is] a duty in refusing to cooperate in any undertaking that violates the Constitutional rights of the individual. This holds in particular for all inquisitions that are concerned with the private life and the political affiliations of the citizens.

The news automatically becomes the real world for the TV user and is not a substitute for reality, but is itself an immediate reality.

Good information architecture makes users less alienated and suppressed by technology. It simultaneously increases human satisfaction and your company's profits. Very few jobs allow you to do both at the same time, so enjoy.

Proprietary software keeps users divided and helpless. Divided because each user is forbidden to redistribute it to others, and helpless because the users can't change it since they don't have the source code. They can't study what it really does. So the proprietary program is a system of unjust power.

Machines are admirable and tyrannize only with the user's consent. Where, then, is the enemy? Not where the machine gives relief from drudgery but where human judgment abdicates. The smoothest machine-made product of the age is the organization man, for even the best organizing principle tends to corrupt, and the mechanical principle corrupts absolutely.

Developing fewer features allows you to conserve development resources and spend more time refining those features that users really need. Fewer features mean fewer things to confuse users, less risk of user errors, less description and documentation, and therefore simpler Help content. Removing any one feature automatically increases the usability of the remaining ones.

If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.

To design is to communicate clearly by whatever means you can control or master.

Republic. I like the sound of the word. It means people can live free, talk free, go or come, buy or sell, be drunk or sober, however they choose. Some words give you a feeling.

Marijuana gives rise to insanity -- not in its users but in the policies directed against it. A nation that sentences the possessor of a single joint to life imprisonment without parole but sets a murderer free after perhaps six years is in the grips of a deep psychosis.

Proprietary software tends to have malicious features. The point is with a proprietary program, when the users don't have the source code, we can never tell. So you must consider every proprietary program as potential malware.

We cannot, by total reliance on law, escape the duty to judge right and wrong... There are good laws and there are occasionally bad laws, and it conforms to the highest traditions of a free society to offer resistance to bad laws, and to disobey them.

Well, Apple invented the PC as we know it, and then it invented the graphical user interface as we know it eight years later (with the introduction of the Mac). But then, the company had a decade in which it took a nap.

Every friend of freedom... must be as revolted as I am by the prospect of turning the United States into an armed camp, by the vision of jails filled with casual drug users and of an army of enforcers empowered to invade the liberty of citizens on slight evidence.

Jews have a special relationship to books, and the Haggadah has been translated more widely, and reprinted more often, than any other Jewish book. It is not a work of history or philosophy, not a prayer book, user’s manual, timeline, poem or palimpsest - and yet it is all these things.

Writing about the indignities of old age: the daunting stairway to the restaurant restroom, the benefits of a wheelchair in airports and its disadvantages at cocktail parties, giving the user what he described as a child's-eye view of the party and a crotch-level view of the guests. Dying is a matter of slapstick and pratfalls. The aging process is not gradual or gentle. It rushes up, pushes you over and runs off laughing. No one should grow old who isn't ready to appear ridiculous.

Good design keeps the user happy, the manufacturer in the black and the aesthete unoffended.

Mistrust those in whom the urge to punish is strong.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

The true end users of Facebook are the marketers who want to reach and influence us. They are Facebook's paying customers; we are the product. And we are its workers. The countless hours that we - and the young, particularly - spend on our profiles are the unpaid labor on which Facebook justifies its stock valuation.