Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
When we make mistakes, we can use the process of NVC mourning and self-forgiveness to show us where we can grow instead of getting caught up in moralistic self-judgments.
Interpretation
Mistakes provide opportunities for growth through self-forgiveness instead of harsh self-criticism.
This quote emphasizes the importance of learning from our mistakes rather than succumbing to feelings of guilt and shame. By adopting nonviolent communication and practicing self-forgiveness, we can identify areas for personal growth and improve ourselves rather than being paralyzed by negative self-evaluations.
In practice
In a motivational workshop about personal development, this quote can be cited to inspire participants to embrace their mistakes.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
Seek first to understand, then to be understood.
I learned many years ago never to waste time trying to convince my colleagues.
The secret of genius is to carry the spirit of childhood into maturity.
Direct your attention inward. Have a look inside yourself. What kind of thoughts is your mind producing? What do you feel? Direct your attention into the body. Is there any tension? Once you detect that there is a low level of unease, the background static, see in what way you are avoiding, resisting, or denying life-by denying the Now.
The obvious choice isn't always the best choice, but sometimes, by golly, it is. I don't stop looking as soon I find an obvious answer, but if I go on looking, and the obvious-seeming answer still seems obvious, I don't feel guilty about keeping it.
'T is fortune gives us birth, But Jove alone endues the soul with worth.
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